Prices: Prices are subject to change without notice. All goods will be shipped at prices in effect at time of shipping. All shipments are FOB warehouse St.Lucia unless prior arrangements.
Terms: Payment in advance via wire transfer, sight draft, or irrevocable confirmed letter of credit or bank draft. Payment can be made via credit card however, a 5 % charge will be added to the invoice.
Back Order: Items out of stock will NOT be back-ordered unless requested by our Clients and will be specified on our invoices.
Claims & Returns: No returns will be accepted without our authorization number. All returns MUST be done within 10 days of receipt of order for all International purchases, for local purchase 48 hours for exchange or returns. We cannot accept any return goods that have been soiled in any way, contain price stickers, tags removed, marking or damaged in anyway, goods MUST be good condition for re-sale, and MUST be in original packaging. Other returns will be subject to a 15%
Ordering: Sales personnel are available to receive orders from 8:00am - 4:30 pm. Monday through Friday. All orders can be sent via fax or e-mail, Orders via telephone MUST accompanied with Purchase Order if to be charged to a particular Corporate account. Please download our order forms below.
Credit Card Form